—— Warranty Policies ——

Thank you for choosing Vitare Meditech for your medical device needs.

1. Warranty Duration: Our medical devices are covered by a warranty for a specified duration from the date of purchase. The warranty period may vary depending on the product type and is detailed in the product documentation.

2. Warranty Coverage: During the warranty period, we warrants that the medical device will be free from defects in materials and workmanship under normal use and maintenance. This warranty covers repair or replacement of defective parts or the entire device at our discretion.

3. Exclusions from Warranty: The warranty does not cover damage or defects resulting from:
·Misuse, abuse, or neglect of the device
·Unauthorized modifications or repairs
·Failure to follow product instructions and maintenance guidelines
·Accidents, acts of nature, or any other external causes

4. Warranty Claims: To make a warranty claim, please follow these steps:
·Contact our Customer Support team to initiate the claim process.
·Provide proof of purchase and the device's serial number.
·Describe the issue in detail.
·Follow any additional instructions provided by our team.

5. Warranty Resolution: Upon receiving a warranty claim, we will evaluate the reported issue and take appropriate action. This may include repair, replacement, or refund, depending on the circumstances and the nature of the defect.

6. Customer Responsibilities: Customers are responsible for:
·Properly using, maintaining, and storing the medical device according to the provided instructions.
·Contacting our Customer Support team promptly in case of any issues.
·Providing accurate information and cooperating with our team during the warranty claim process.

7. Non-Warranty Repairs: If the warranty has expired or the issue is not covered by the warranty, we offer repair services at a reasonable cost. Please contact our Customer Support team for non-warranty repair inquiries.

8. Limitation of Liability: Our liability under this warranty is limited to the repair or replacement of the defective product. We are not liable for any indirect, incidental, or consequential damages.

Vitare Meditech is dedicated to ensuring the quality and reliability of our medical devices. Our warranty policies are designed to provide you with confidence in your purchase and assurance that we stand behind the excellence of our products. For specific warranty details related to your product, please refer to the product documentation or contact our Customer Support team.